The sales contract is a contract which has as its object the purchase of goods and products from a distance by a consumer customer and the supplier that the contract be perfected only by using Internet technologies made available by the Supplier at the address www

Buyer Commitments

The customer, by confirming the order electronically, declares to have read and accept the conditions of sale and payment indicated in the purchasing process and the Contract; also it agrees to read, print and keep the conditions of sale set out below as provided by Articles 3 and 4 of Decree n. 185/1999. And 'expressly it is forbidden to enter false data, and / or invented within the data collection forms necessary for the order; is expressly prohibited also enter data of third parties or making multiple recordings for a single consumer. The Supplier reserves the right to pursue such actions in court and any other fraudulent action against him and / or against other consumers.

Order Acceptance

Boen sas reserves the right to approve the order only after checking the accuracy of all data. In the case of non-acceptance, Boen sas ensure timely notification to the customer. Request a quote, register on our site and creates a direct order by entering in the cart the material you are interested in. We will check the actual availability 'and correctness of all the data and we will contact you to provide all the information you need. If the information is comprehensive and if you are still interested in purchasing our products the order will be 'prosecuted. The order is not binding and will not be 'still on trial before any fixed payment.

Product warranty

To make use of the guarantee to keep the invoice of goods The manufacturer's standard warranty is applied on all products sold, while the 24-month warranty for lack of conformity is always applied on all products sold in accordance with the provisions of the D. Leg. 24/2002. The manufacturer's standard warranty is provided according to the procedures outlined in this documentation within the product package. To make a warranty claim will be sufficient to present the purchase invoice of the product received with the goods.

Information and complaints

For any problem or information our email reference is  


At customer acting as a consumer is granted the right to cancel the contract, as provided in Article 64 of D.Leg. 206/2005. Please note that this right is reserved only to natural persons, ie those private consumers acting for purposes unrelated to his profession. There is no right of withdrawal for legal and physical persons acting in reference to the purchase contract, professionally. To exercise the right of withdrawal, the consumer has made a purchase must:

1) communicating via registered his intention to withdraw from the purchase within 14 working days of receipt of goods sent to: Boen SAS via Montenevoso 7, 61121, Pesaro (PU).
2) bring forward the communication via email at

Upon receipt of the communication, customer service will contact the customer quickly communicating the procedures for the return of the goods. The customer must promptly carry out the shipment, taking care to carefully pack the goods, where possible by inserting it into an outer box, avoiding damage to the original packaging with adhesive tapes, labels, etc. The product must be returned in original packaging with all its parts and accessories, including any warranties, instructions, licenses, cables etc. The shipping costs and responsibility for the goods during shipment, as provided by law, shall be borne by the customer:
It is recommended therefore to ensure the products during shipment from the chosen courier. If damage occurred during transport return, the supplier will communicate the same to the customer within five working days of receipt of goods, allowing them to file a complaint to the carrier used for transport. The damaged goods will be available for the return and the withdrawal request will be simultaneously canceled. Upon his arrival at the warehouse, the product will be examined to assess any damages not caused by transport. If the package and / or the original packaging are damaged, the supplier will subtract from the refund due to a percentage, but no more than 25% of the same, as a contribution to the cost of recovery. Without prejudice to any repair costs for damages assessed, the Supplier will refund within 30 days of the whole amount of the purchased goods, excluding transport costs, by bank transfer in the account specified by the customer in the withdrawal form. Decade totally the right of withdrawal in the event that the product is returned: · Damaged (for reasons other than transportation) · Incomplete or missing parts, accessories and components including instruction manuals, user licenses, guarantees etc.