Shipping and returns
The delivery of your parcel
We deliver our products all over the world. The shipment is generally made within two days of receipt of payment. In Italy we ship via ordinary postal parcel with tracking system that has an estimated delivery time of 3-5 working days or by GLS express courier with tracking and signature device that has a delivery time of 24/48 hours. For shipping in European countries we use GLS express courier or QPE (Quick Pack Europe) with tracking and signature device that has a delivery time of 48/96 hours. For all other extra-european shipments we use EMS (Express Mail Service) with tracking and signature device that has an average delivery time of 8 days. Any type of shipping you choose, we will provide a link to track your package online. The shipping costs include operating expenses, packaging and transport. The operating costs are fixed, while transport costs vary depending on the total weight of the shipment. We advise you to group your items in one order. We can not group two distinct orders placed separately, so the shipping costs will be charged for each of them. Your package will be sent at your own risk, but we can ensure that during the packaging operation is given the utmost attention. The boxes are sized appropriately large and your articles are well protected.